Courier Services

Bay Adelaide West

333 Bay Street, Toronto, Ontario

Courier Services

PlusOne Inc. is an independent courier company which is currently under contract to operate the Courier Service and Loading Dock.

“One Call” Program

The internal courier service currently operates Monday through Friday, from 7:30 a.m. to 8:00 p.m. It is used for both shipping and receiving of all mail and small packages. Weekend service can also be provided through the Loading Dock. With its comprehensive “One Call” service program, logistics personnel work one-to-one with the courier of your choice to send mail or small packages to any specified destination. The Courier Office is located on the Concourse Level directly adjacent to the escalators. All incoming and outgoing courier deliveries should be forwarded to this office for external courier pick-up and delivery. There are many advantages to the “One Call” Program, including faster delivery of your important communications, the convenience of secure, internal, Brookfield-trained personnel, and less damage and wear & tear to building systems and elevators.

Package Tracking System

PlusOne’s computerized operating system can help tenants conveniently locate their packages at any time. For quick response to your package location inquiries, please provide the waybill number.

The courier service is also available to tenants who wish to have items delivered within the complex. Please note that we do not deliver to retail tenants.
  • Stamped outgoing mail can be picked up from your premises and sent to Canada Post for delivery; and,
  • Additional user-pay services such as registered mail or bulk mail delivery are available.
For more information about our internal courier service or to inquire about additional services including your outside courier needs, personnel services and mail services, please contact the Courier Department at  647-260-1125.
Tenant Handbook