Card Access System

Queen's Quay Terminal

207 Queens Quay West, Toronto, Ontario

Card Access System

Base Building System
Access to the offices are restricted to authorized persons from 6:00 p.m. until 6:00 a.m. weekdays and at all times on the weekends and holidays, until the first regular working day of the upcoming week.

The locations of the base building card readers are:
  • North centre main lobby entrance
  • West Entrance
Tenants, upon leasing space, are requested to contact the Property Management Office and arrange for the necessary access cards for all employees who may require access. There is no initial fee for supplying access cards; however any additional, lost or stolen cards will be subject to a replacement fee (Refer to Financial Requirements in this Guide for details). Once a card has been issued, it is the Tenant’s responsibility for the safekeeping and control.

Any required security card additions and/or deletions must be done through the Property Management Office by completing the Security Card Access Change Form located in this Guide.

Visitors requiring access to your premises after hours must have the Security Officer located at the lobby security desk contact the Tenant. The tenant is required to come down and meet the visitor to provide escort to the tenant’s premises.

It is strongly recommended that Tenants advise the Property Management Office, of visitors working after hours to avoid the potential for unnecessary embarrassment. Arrangements also need to be made to confirm there is an authorized contact already in the building able to be contacted by telephone and able to come to the lobby.

No tradesmen will be permitted to access or work in off-hours without the prior approval of the Operations Manager or Onsite Operations Personnel. All tower elevator movements from the lobby upwards or from floor to floor will be controlled by the pre-programmed data on the access card. Security Guards or building staff will not, under any circumstances, open doors or permit access to any building areas except for pre-authorized tradesmen limited to a specific area.

Please provide us with names and telephone numbers of those individuals who may be authorized to access to your suites during off-hours (home and/or office). All individuals will be denied access during off-hours if they do not have an appropriate access card.

The security officer will not under any circumstance utilize his/her access card unless he/she has received authorization by telephoning an individual on your list.

Note: The control of Security Access Cards, rests, to a great extent, with the Tenant. Terminated employees should promptly have their access card retrieved and cancellation letter with access card attached should be forwarded to the Property Management Office for update of our Security System and destruction of the access card(s).
Tenant Handbook