Location, Hours of Operation and Deliveries
The Loading Dock for the Exchange Tower building is located on 77 Adelaide Street West and is managed by First Canadian Place. The Loading Dock has a vehicle length restriction of 48 feet.
Regular dock hours are from 7:00 a.m. - 6:00 p.m., Monday through Friday. Regular hours are for small, short deliveries, usually between 15 - 20 minutes. No bookings are required; vehicles must wait their turn at the entrance of the Loading Dock.
For items delivered during regular hours, there are usually no charges. However, if items are delivered to the Loading Dock, and First Canadian Place employees are required to bring them to your suite, there will be a delivery charge according to the size and volume of the items.
Tenants should specifically instruct their carriers that all deliveries or shipments, other than hand deliveries are to be taken to or from the Tenants Suite via the loading dock. The landlord assumes no responsibility for breakage, damage, theft or personal injury, however caused.
Passenger elevators were designed solely for transporting building tenants and their visitors. For this reason, all deliveries, wheeled dolly and handcart access are restricted to the Loading Dock and must be transported via the Exchange Tower freight elevator. Tenants and their delivery firms are required to supply their own dollies and hand carts.
Loading Dock/Freight Elevator Bookings and Charges
For all furniture deliveries and construction material deliveries, it is advised that they occur after business hours and that they be pre-arranged well in advance. The available times are between 4:00 a.m. to 7:00 a.m. and from 6:00 p.m. - 10:00 p.m. on weekdays. At 10:00 p.m. - 1:00 a.m., evening building cleaning staff use the freight elevator daily to remove the tenants’ garbage from building and on every Tuesday, from 6:00 p.m. - 8:00 p.m., Otis Canada is scheduled to do weekly elevator maintenance and therefore no bookings can be made during this time frame. During Weekends and holidays a 4-hour minimum booking time applies. Service elevator bookings are on first come, first serve basis. Additional charges apply to loading dock/freight elevator usage after hours.
The rates are as follows:
| Monday - Friday
*Rates are subject to change
For loading dock & freight elevator bookings please contact our Building Operations Service Centre at (416) 862-6391.
If a Tenant desires special services before or after regular business hours and loading dock hours (e.g. carpet care services, courier deliveries, and office functions), special arrangements must be made in a written request notice at least 48, asking for any special access through the Exchange Tower Property Management office.