Security Overview

Heritage Plaza

1111 Bagby Street, Houston, TX

Security Overview

Security officers are on duty at the building console and tour throughout the property and garage twenty-four hours a day, seven days a week. The building also employs electronic surveillance devices throughout certain common areas. Two-way radio communication between the Management Office, Security console and property staff provide quick response to any issue. 

The building is equipped with a GE security system, which is monitored 24-7 and has the following features:
• Card access control for the main east plaza entrance, the VIP parking garage, main parking garage and elevators for after hours use
• There are 186 cameras located on the property monitoring the common areas, building entrances and parking garage
• 11 real time video recorders
• 48 Blue Light Emergency monitored phones in parking garages
• 20 Star Call phones in stairwells
• 29 hands-free elevator phones linked to Security Console

While security officers, closed circuit cameras and the maintenance staff can provide basic protection for the building, security is everyone's responsibility and your cooperation and vigilance is essential.

Each tenant can be effective in preventing the loss of valuable personal and company property by careful observance of these common-sense procedures:

Be particularly observant of strangers in your area and if their identity cannot be readily established, advise the Management Office immediately. Our ability to take positive action may be wholly dependent on speedy notification.

Establish and use, within the occupied premises, a secured area for packages, purses, salable and transportable property, etc., and particularly any form of a negotiable instrument or petty cash. We recommend a GSA approved fire safe.

At the end of each working day, store small personal and company items of value, such as hand-sized dictating machines, calculators, etc., in a locked desk, credenza, file cabinet or other secured location.

Personal computers and large electronics devices should be bolted to the desk. Particular care should be taken for the security of lap top computers; they are easily transported and readily marketable.

File cabinet drawers should be closed at the end of the working day and all file cabinets that are provided with locks should be secured nightly.

Be certain that all public corridor egress doors are locked at the conclusion of standard business hours on each business day and when your receptionist leaves the premises.

Enforce strict control of keys and access cards. Please notify the Management Office when any employees are terminated.

Promptly report the loss of property or any suspicious event to Security. Serial numbers of all valuable items should be recorded and retained in a file to aid police in recovering property in the event of a loss or theft.

Articles of value (handbags and coats) should not be left in open, unattended reception areas or on desks in offices at any time.

Never leave a vault or safe open while out of the office. Thoroughly spin the combination lock when closing a vault or safe. Do not leave a vault or safe combination in a desk.

Special care should be taken during certain times best suited for pilferage, i.e., the first 30 minutes after opening, lunch hours and just before closing. These are the times of maximum movement of personnel and absence from work areas and offices.

Fire Life Safety

Brookfield prides itself on providing the highest level of prevention measures to ensure the safety and security of our customers, visitors and employees. We recognize the growing importance of safety and security in our buildings, and Brookfield's National Security Program is designed to heighten tenant awareness and increase understanding of our safety and security processes and procedures. Our program recognizes that prevention is the cornerstone of emergency management. Through long-term planning and the use of enhanced technology, Brookfield's National Security Team works to address the ever-changing security needs of our properties.

Brookfield's National Security Team's key responsibilities include:
Delivering unparalleled service to our customers
Maintaining our national programs at the highest state of readiness
Cultivating professional relationships with local law enforcement agencies

Tenant Handbook