Our Management Office is made up of a dedicated and experienced team of professionals who uphold Brookfield Office Properties' (Brookfield's) commitment to outstanding service, and share a common agenda to continually look at ways to improve the level of service to Brookfield Place Tenants. Your Manager, Tenant Services has been selected for their experience and expertise in the field of customer service and Tenant relationship management. Any questions, comments or concerns regarding your Lease, leased premises, tenant services or complex facilities should be directed to them.
The mailing address is:
Bay Wellington Tower
181 Bay Street, Suite 220
P.O. Box 838
Toronto, ON M5J 2T3
Hours of operation are from 8:30 a.m. to 5:00 p.m., Monday to Friday, holidays excluded.
Brookfield has assigned your Manager, Tenant Services on the basis of retail or office business. We believe that this approach allows each Manager, Tenant Services to become more knowledgeable about their Tenants' needs and business requirements. This knowledge will then be utilized to help us ensure that all aspects of tenant life at Brookfield Place are conducive to success, and to help guide us in providing better and more timely services
Our Accounting personnel are available to respond to any inquiries about your rental and monthly account charges.
The Engineering and Technical Services Department operates building systems, including air conditioning and maintenance.
Staff are experienced innovators in their specific fields -- Housekeeping (Cleaning), Parking, Loading Dock and Courier Departments. They would be pleased to assist you with any technical or department specific questions.
Our Security team consists of highly trained individuals, who are sensitive to the needs of each individual Tenant. They will answer any security related queries you may have.