The building is serviced by 49 passenger elevators, three (3) freight elevators and three (3) shuttle elevators.
The office towers are serviced by 44 elevators, 14 in the east tower, 30 in the west tower and three (3) service elevators.
The east tower has one (1) freight and the west tower each have two (2) freight elevators that services all floors. Freight elevators are equipped with security card readers providing access after normal business hours.
There are also three (3) shuttle elevators that service the parkade. Two shuttle elevators service the West Tower of the Suncor Energy Centre and one (1)shuttle elevator to service the East Tower. All three service the second floor to P4.
Each elevator is equipped with an emergency intercom, which automatically rings the security control centre when the alarm button is depressed. When security answers provide them with the building address and elevator number you are located. They will contact the building operator and elevator contractor to provide assistance. Remain calm. Help will arrive shortly.
Fire Alarms and Power Failure
During a fire alarm condition, the elevators will home to the ground floor and the doors will remain in the opened position once they reach this floor. Remember that the elevators must not be used during a fire alarm condition and are for fire department use only.
Emergency power is supplied to each elevator during a power failure. In the event of power failure each home to the ground floor one at a time to allow the occupants to disembark.