Engineering Services

Heritage Plaza

1111 Bagby Street, Houston, TX

Engineering Services

Tenants may need special engineering services, including repairs to private bathrooms, replacement of non-standard ceiling tiles, and installation of additional thermostats. The tenant is billed at established rates for engineering services. Please enter all request for services via the Angus work order system.

Engineering requests are processed and billed as follows:

  • A member of the engineering department staff investigates the situation
  • If possible, the problem is resolved immediately
  • If materials must be purchased or completing the repair requires further planning or other assistance, the engineer consults the Property Manager. They then plan the work and prepare a time-and-materials estimate for tenant approval

Prior to work commencing, the tenant will be required to acknowledge the cost of work for which the tenant is responsible.

HVAC Services

If the temperature in your office needs adjustment, please initiate a request through the Angus work order system. Your request will be referred immediately to engineering personnel.

After Hours HVAC

Most leases provide for HVAC from 7:00 am - 6:00 pm, Monday through Friday, and 8:00 am - 1:00 pm on Saturday, excluding holidays. Certain leases provide that HVAC be routinely provided during non-business hours, but for most tenants, after-hours HVAC must be programmed through our automated phone system. In general, tenants are billed for after-hours HVAC. The rate at which tenants are charged is sometimes stipulated in the lease; if not, the tenant is charged at the building standard rate. After-hours HVAC is usually billed on a monthly basis.

Tenant Handbook