Engineering Services
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Heritage Plaza

1111 Bagby Street, Houston, TX

Engineering Services

Tenants may need special engineering services, including repairs to private bathrooms, replacement of non-standard ceiling tiles, and installation of additional thermostats. The tenant is billed at established rates for engineering services. Please enter all request for services via the Angus work order system.

Engineering requests are processed and billed as follows:

  • A member of the engineering department staff investigates the situation
  • If possible, the problem is resolved immediately
  • If materials must be purchased or completing the repair requires further planning or other assistance, the engineer consults the Property Manager. They then plan the work and prepare a time-and-materials estimate for tenant approval

Prior to work commencing, the tenant will be required to acknowledge the cost of work for which the tenant is responsible.

HVAC Services

If the temperature in your office needs adjustment, please initiate a request through the Angus work order system. Your request will be referred immediately to engineering personnel. 

After Hours HVAC 
 
The standard hours of HVAC (heating, venting and air conditioning) operation in the building are from 7:00 a.m. to 6:00 p.m. Monday through Friday and 8:00 a.m. to 1:00 p.m. on Saturday except for holidays which must be programmed. Overtime HVAC is charged at the rate stipulated in the lease; if the rate is not shown in the lease, the tenant is charged at the building standard rate, plus administrative fee (if applicable). Dial 713-652-5845 and follow the directions on programming OT HVAC via the Telephone Override System. 

Call: 713-652-5845
Floor ____Unit No. _____
Password: _______
 
Enter the number of hours of after-hours air conditioning that you need (1 to 6 hours are available). If you want to cancel or shut off the air conditioning, call the phone number above and select “7” when prompted.

Tenants who have “re-occurring” after-hours air conditioning can enter a work request  in the Angus work order system. Choose the “HVAC”-After Hours” and it will be programmed by one of the engineers. 

Tenant Handbook