There are 15 passenger elevators, grouped into three banks with five elevators in each bank, serving the tower. A freight elevator serves all floors including the three basement levels. In addition, there is a hydraulic shuttle elevator that serves level B2, B1 and the first floor.
Low-rise bank: Floors 2 through 15 with one serving the ground floor for disabled access to the second floor lobby. Mid-rise bank: Floors 2, and 16 through 23. High-rise bank: Floors 2, and 26 through 35.
There are two sets of escalators (east and west) that connect the ground floor with the second floor lobby, and one set that connects the ground floor lobby with the tunnel level retail area.
The freight elevator is in regular operation weekdays from 6:30 am until 5:30 pm, except on building holidays. During normal business hours, the freight elevator is available on a first-come, first-serve basis for normal business deliveries (office supplies, UPS, FedEx, etc.), the transport of service providers, contractors, messengers, construction personnel, and other limited uses.
Freight Elevator Reservations
The freight elevator must be reserved after normal operating hours through the Property Management Office for all deliveries (furniture, contractor materials, etc.), and for all tenant moves or deliveries that require:
- Exclusive use of an elevator
- Use of the freight elevator for longer than 30 minutes
- Use after regular building hours
- A safe-lift operation (standby elevator mechanic)
- Delivery of construction material or supplies
- Or will affect service adversely
- Tenants may only reserve freight elevators on weekdays before 6:30 am and after 5:30 pm, or on weekends.
Elevators are reserved on a first-come, first-serve basis. Reservations may be made using e-mail. All reservations must be submitted to the Property Management Office no later than noon the day of the request.
All users of the freight elevator must meet insurance requirements of Brookfield Properties, Inc. Those persons intending to use the freight elevators shall register in advance with the Property Management Office and are required to check in with security upon entering the building where they must present an ID to get an elevator access card.
The Property Manager reserves the right to inspect all toolboxes and equipment being removed from the building, and accepts no responsibility for loss or theft of tools, equipment, or materials that have been brought onto the premises.
All goods loaded onto the freight elevators must be packaged properly. Loose materials such as sand and cement must be transported in sealed bags.